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Company Profile

Tridium Corporate Headquarters
Tridium Corporate Headquarters
Richmond, VA
Tridium, a global software and services company, develops and markets a universal software framework targeted at solving the challenges associated with managing smart devices1. Software frameworks provide a platform to allow businesses to more easily build their product offerings. Tridium's core technology, the patented Niagara Framework® (or "Niagara"), a Java-based framework, provides a software infrastructure to integrate diverse systems and devices - regardless of manufacturer or communication protocol - into a unified platform that can be easily managed in real time over the Internet using a standard web browser. Niagara is being successfully applied in energy-services, building-automation, and industrial-automation markets today.

As a complement to Niagara, Tridium offers a suite of products and enterprise applications through OEM and reseller partners. These products, which are powered by the Niagara Framework, target specific application needs in key markets served by Tridium. Products "powered by Niagara" enable facilities managers, energy service companies, and systems integrators to integrate proprietary and otherwise incompatible products into a unified enterprise solution, allowing anyone using a standard web browser to measure, manage, and control a wide variety of facilities and energy applications from anywhere in the world.


The shrinking cost and increasing capabilities of microprocessors has resulted in the proliferation of smart devices in buildings, machines, homes, cars, and commercial appliances. The growth of the Internet, the move toward energy deregulation, and the aggregation of facilities under a single owner or management company makes interconnectivity and control of diverse devices, including legacy systems, essential as a means to achieving greater operational efficiencies. The lack of standardization among these devices, however, has stood as a barrier to achieving this goal. By providing a cost effective solution for connecting and controlling disparate devices in a unified manner, Niagara unlocks the potential for new services and business opportunities.

Today, there are over 230,000 instances of Niagara worldwide in applications that include: energy management, building automation, telecommunications, security automation, M2M, lighting control, maintenance repair operations (MRO), service bureaus and total facilities management.

Value Proposition

Tridium's products offer compelling value to both end users and partners. For OEM and reseller partners, the Niagara Framework solves several key business challenges present in all control-related industries:
  • High development costs associated with the foundation or infrastructure layer of software that communicates with devices and manipulates the data from them.
  • The need to transfer information from real-time control processes into a homogeneous structure enabling enterprise and service applications.
  • Integration of legacy systems to enable companies to easily migrate existing customers to new technologies and product offerings.
Partners who adopt the Niagara Framework eliminate substantial engineering effort and are able to focus on their core competencies of application development and marketing. These companies gain competitive advantage in their markets from lower development costs and quicker time-to-market.

End users of Tridium technology benefit from:
  • Being able to preserve existing investments in control and monitoring devices and integrating them with new standards-based technologies.
  • Being able to access and control all of their diverse systems through a standard web browser.
  • Combining information from different systems to support better overall facility management.
  • Being able to specify interoperable systems and applications from multiple vendors, thereby reducing the potential for vendor lock-in.
  • Multiple paybacks in the form of performance efficiencies, reduced capital and operational expenses, and greater returns.
These value propositions are making the Niagara Framework a winning brand.

Channels To Market

Tridium sells its products and services through multiple distribution channels, which include OEMs/resellers, independent systems integrators, and energy service companies. Today, Tridium has developed strategic partnerships with high profile industry players including TAC, Honeywell, Siemens, Carrier, McQuay, ABB, and Schneider Electric/Square D among others. Together these partners provide Tridium with over 400 trained and authorized distribution outlets.

[1] A smart device is generally defined as any component of equipment or machinery with embedded microchips that has the ability to communicate with other devices. Examples include thermostats, electric metering devices, security systems, medical devices, food processing equipment, and consumer electronics.