Privacy Notice for Tridium.com

Last updated July 27, 2015


Introduction

Tridium is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our websites, you are consenting to the information collection and use practices described in this privacy statement.

Our collection of information

Information collected directly from you.

Generally, you can visit Tridium’s websites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. The personal information we collect may include:

  • contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers, and physical address;
  • information about your company, and job function;
  • your e-mail marketing preferences;
  • financial information (including credit card or account information);
  • information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
  • information used to customize and facilitate your use of our websites, including login and technical information;
  • inquiries about and orders for our products and services;
  • information that assists us in identifying the products and services that best meet your requirements;
  • event registration information; and
  • feedback from you about our websites and our products and services generally.

Information collected automatically.

We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within Tridium’s sites. We may combine this information with your personal information and use the combined information in accordance with this privacy statement. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site. We do not combine this standard information with other personal information.

Our use of information

Services and Transactions.

We use your personal information to deliver services or carry out transactions you have requested, including, but not limited to, providing information on Tridium products, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, and facilitating use of our sites. In order to offer you a more consistent experience in your interactions with Tridium – including, but not limited to, learning about you and how you interact with and use Tridium products and services; developing and managing our products, services and customer care; and providing you with information about Tridium products and services that you may be interested in - information collected by our websites may be combined with information we collect by other means.

Website improvement.

We may use your personal information to perform business analyses or for other purposes, to improve the quality of our business, our sites, and Tridium products or services (including new products or services), or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our websites to your particular preference or interests.

Communications.

We may use your personal information to inform you of products or services available from Tridium. When collecting information that might be used to contact you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Moreover, each email communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.

Employment Applications

In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Tridium for the purpose of employment consideration. If your application or inquiry is unsuccessful, we will keep the information for future consideration for a limited period of time, unless you direct us not to do so.

In addition to the uses listed above, we may use information we have collected in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms & Conditions, violations of law or other misuse of the sites.

Disclosure in Public Areas.

You should also be aware that when any personal information, or any other information or statement voluntarily made or disclosed by you in a chat room or other discussion forum or any other public area of this site, it can be collected and used by third parties and may result in unsolicited message from third parties. Such activities are beyond our control and this policy does not apply to such information. If you do not want any comments you make or information you provide to be viewed by third parties, do not submit such information in any public area of this website.

Our use of web beacons

Our sites also may contain electronic images known as web beacons - sometimes called single-pixel gifs - that allow us to count the number of users who have visited those pages. We may include web beacons in promotional e-mail messages or Newsletters in order to determine whether messages have been opened and acted upon.

Use of Cookies

The type of cookie that may be used on Honeywell’s sites can be put into 1 of 4 categories: Strictly Necessary, Performance, Functionality & Profile and Advertising.

1. Strictly Necessary Cookies
These cookies are essential, as they enable you to move around our sites and use their features, particularly in connection with information searches and order placement. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. An example of a strictly necessary cookie is a “shopping basket cookie,” which is used to remember the products that you wish to purchase when you add products to your shopping basket or proceed to checkout.

2. Performance Cookies
These cookies collect information about how you use our sites, for example which pages you go to most often and if you get any error messages from certain pages. These cookies collect only anonymous information that is used to improve how our sites work.

These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our sites are performing and make relevant improvements that could better your browsing experience. Examples of performance cookies that our sites use include Google and Adobe Analytics (see further discussion below).

3. Functionality & Profile Cookies
These cookies allow our sites to store information that you provide such as your site language preferences and to store technical information useful for your interactions with our sites. For instance, they remember your user ID and elements of your user profile. They also ensure that your experience using the sites and Honeywell’s marketing efforts are relevant to you. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

Without these cookies, a website cannot remember choices you have previously made or personalize your browsing experience. For example, we use a cookie to store your language preferences, which allows us to present you with product search results in the correct language, and we use a cookie to store your choice about the appearance of the cookie information banner that we display on our sites. This cookie will help us remember your choice about the appearance of the cookie information banner when you subsequently visit the same site where you made your choice about the banner and any other Honeywell sites with the same domain or the same top level domain.

4. Advertising Cookies
These cookies may be used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the times you see an advertisement as well as help to measure the effectiveness of the advertising campaign. Although these cookies may track your visits to other websites, they do not usually know who you are.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

Setting your cookie preference

You have the ability to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of Honeywell's sites or other websites that you visit.

Our use of web analytics

Honeywell uses industry standard web analytics to track visits to our sites. These analytics are provided by Google Analytics and Adobe Analytics. The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored by Google and Adobe on servers in the United States. Google and Adobe will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and Adobe may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s or Adobe’s behalf. Google and Adobe will not associate your IP address with any other data held by Google and Adobe.

Disclosure of your personal information

Except as described below, personal information you provide to Tridium through our websites will not be shared outside of Tridium and its controlled subsidiaries and affiliates without your permission.

Disclosure to service providers.

Tridium contracts with other companies to provide services on our behalf such as hosting websites, sending out information, conducting surveys, processing transactions, analyzing our sites, and performing business and other analyses to improve the quality of our business, our sites and Tridium products or services. We provide these companies with only those elements of your personal information they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure to distributors.

In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure in connection with transactions.

In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, and shipping companies or postal services involved in fulfillment of the transaction.

Disclosure in connection with acquisitions or divestitures.

Circumstances may arise where for strategic or other business reasons Tridium decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers or the receipt of personal information from sellers. We may disclose information we maintain about you to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of Tridium’s assets. It is Tridium’s practice to seek appropriate protection for information in these types of transactions.

Disclosure for other reasons.

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

Security

Tridium’s Practices.

Tridium is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited. For sites to which you login, it is your responsibility to ensure the security of your password and not to reveal this information to others. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we may verify your identity by means of an encrypted cookie placed on your machine.

Reviewing your personal information

In some cases, you can review and correct personal information provided through our websites by going to the page on which you provided the information. In all cases, you can make a request to review and correct your personal information collected via our websites or ask Tridium to stop using it by completing our Contact Us form. We may take steps to verify your identity before providing you access to your personal information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, or e-mail address.

International transfers of personal information

Personal information collected on our websites may be stored and processed in the United States or any other country in which Tridium or its affiliates, subsidiaries or agents maintain facilities. By using our websites, you consent to any such transfer of information outside of your country.

Children’s information

Tridium does not knowingly collect information from children and does not target its websites that collect information to children.

Links to other sites

Our websites may contain links to other sites such as Tridium distributors and sales affiliates, professional and government organizations, and publications. We also may link to third-party providers that host, maintain and operate on-line training curricula. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Enforcement of this privacy statement

If you have questions regarding this statement or our handling of your personal information, please Contact Us. We will promptly address your concern and strive to reach a satisfactory resolution.

Changes to this privacy statement

Tridium may occasionally update this privacy statement. When we do, we will revise the “last updated” date at the top of the privacy statement.

YOUR OBLIGATIONS

You agree that you will: (i) obey the law in connection with your use of this Site, including, without limitation, export laws and regulations applicable to you; (ii) obey any codes of conduct or other notices that we from time to time post on the Site; (iii) keep your account password secret; (iv) not post on the Site any Content, or otherwise distribute by means of the Site any material, that is infringing, libelous, defamatory, obscene, abusive, offensive or otherwise violates any law or right of any third party; (v) accurately identify yourself as the author or provider of any information you post on, or transfer by means of, the Site; (vi) not use any portion of the Site as a destination linked from any unsolicited bulk messages or unsolicited commercial messages; (vii) not use any automated process or service to access and/or use the Site (such as, but not limited to, a BOT or spider); or (viii) not take any action intended to disable or impair the Site or interfere with the use of the Site by any party or to harm Tridium or any other party.

You will indemnify and hold Tridium, its parents, subsidiaries, affiliates, officers and employees, harmless, including costs and attorney’s fees, for may claim or demand made by any third party due to or arising out of your intentional violation of these Terms of Use or other intentional wrongful acts in connection with access to, or use of, the Site or violation of any of these Terms of Use.