Introducing Niagara Community Virtual Assist

Tridium's Niagara Community is the source for support, resources and ideas for projects built on the Niagara Framework^®. Tridium is excited to announce the launch of a new feature called Tridium Assist. Tridium Assist is designed to enable Niagara Community users to find product information in real time and to get connected with Tridium business experts.

Tridium Assist interacts with Niagara Community users via online chat-based conversations to access FAQs, product, and other information for an automated and efficient user experience.

Tridium Assist interacts with Niagara Community users via online chat-based conversations to access FAQs, product, and other information for an automated and efficient user experience.

Features of Tridium Virtual Assist

• Online request form for Niagara Community users to contact Tridium business experts
• Answers to Frequently Asked Questions for Niagara Community 2.0, Niagara Edge® 10 and JACE® 8000 products
• Direct links to data sheets for Tridium products               
• Direct access to the Niagara Resource Center and latest release notes on products and services 
• New Community 2.0 Group where the users can find documentation, tips, information about Tridium products and direct links to TridiumTalks
• In application support from Discussion Board and Knowledge Articles

For more information on Tridium’s Virtual Assist, view the User Guide and FAQs.

If you're not already a member of Niagara Community, join for free by visiting www.niagara-community.com and clicking Sign Up.

WHO SHOULD ATTEND?

Niagara developers, integrators, consultants, manufacturers, resellers and end users

WHAT CAN YOU EXPECT TO LEARN ABOUT TRIDIUM ASSIST CHATBOT?

• What you can find and do on the site
• How to ask questions and access the community knowledge base
• How to get business expert support from Tridium 

We hope you enjoy the new Tridium Assist Chatbot!

Visit our events page to watch recordings of past TridiumTalks.