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Software Maintenance Agreements
Software Maintenance Agreements

Niagara Software Maintenance Agreement

Cover Your Niagara Deployments with SMA

The Niagara Software Maintenance Agreement (SMA) is designed to assure access to the latest Niagara Framework® technology and cyber security patches. Systems Integrators (SIs) and other service providers overseeing Niagara deployments are better able to update their projects in a timely manner when their customers are covered by a SMA. SMA is another tool they have to work efficiently, spending less time on back-office tasks like licensing and more time for high-value activities that call on their expertise in diagnosing and fixing operational issues. Once they have the assurance that Niagara 4 instances are up-to-date through SMA coverage, Niagara SIs are positioned to move forward fast on achieving their project goals by leveraging the newest Niagara 4 features and enhancements in all of these categories: 

Plus, Tridium offers Backup-as-a-Service with every Niagara Software Maintenance Agreement. When this option is activated, your data is securely backed up and encrypted to our private cloud, so that you'll have assurance that the most current copy is retrievable in a disaster recovery scenario.

What do you get with a SMA?

  • Access to newest technology
  • Easier asset management
  • Access to Niagara Analytics upgrades
  • New and updated drivers
  • Cyber security updates

Enterprise License Management

Tridium's open distribution model and open-protocol approach have made our Niagara Framework the smart building industry's most popular platform for gaining data access across commercial building equipment and devices. Today, any institutional, corporate or government entity with a large building portfolio is likely to be a Niagara Customer. This success has been fueled by Tridium's over 20 years licensing Niagara Framework software when purchased embedded in hardware from a wide variety of original equipment manufacturers. This brings many advantages to our end-customers, which can be a challenge to anyone responsible for managing software maintenance agreements (SMA) for a large number of Niagara-based assets. Tridium has developed an Enterprise Software Maintenance Agreement (ESMA) process to solve this issue. The ESMA process generates a single bill of materials (BOM) for Niagara licenses with a single SMA license renewal date that is easy to quote, process and understand. Enterprises with an inventory of Niagara products that includes a percentage of expired and soon-expiring software maintenance agreements can benefit from attractive discounts and generous 'grace' periods to get those licenses aligned. 

Let's discuss your Niagara Licensing needs

Niagara Asset Manager

Manage Niagara licenses via this cloud-hosted central console offering a single view of all Niagara instances across a large deployement, regardless of the brand or company that did the installation.

More Tools & Resources

Niagara Software Maintenance Agreement and Asset Manager Data Sheet

Niagara Asset Manager and Enterprise SMA Features Overview

Asset Manager and Enterprise SMA FAQs

Niagara Software Maintenance Agreement and Asset Manager TridiumTalk

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