SMSEagle SMS & voice calls driver

Driver for sending SMS texts and calls (ring calls and text-to-speech calls). The driver uses SMSEagle hardware with a SIM card inside. SMSEagle is an offline hardware SMS gateway. All alarms are generated on-premise and sent directly to a cellular network. SMSEagle offers a secure, autonomous SMS gateway, delivering critical alerts instantly without reliance on online services. SMSEagle hardware connects via TCP/IP with Tridium Supervisor 4, JACE8000, or JACE9000 stations.

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Works offline

The driver and hardware SMS gateway do not depend on Internet connectivity. This ensures that critical messages are delivered even in offline or isolated environments, such as remote industrial sites, or buildings with restricted network access. By operating independently of cloud-based services, this solution provides enhanced reliability, security, and control.

Data privacy & security

SMSEagle devices provide enhanced security by allowing organizations to maintain a full control over their communication, keeping sensitive information and data on-prem.

Send to number, Send to group

The driver alllows to send SMS messages to individual numbers straightforward and dependable. Additionally, its group messaging features make sharing information within specific groups easy.

Escalation

The built-in escalation feature allows to escalate SMS alerts within a group, from user to user in a predefined order. The alert message will be escalated to group members until one of the users responds in time. The escalation stops when a predefined keyword is received from a group member.

Shift-Management

SMSEagle’s Shift management feature lets you send SMS messages during your employees’ work hours by assigning contacts to shifts, ensuring messages are sent only when they’re on an active shift.

Failover (HA cluster)

For uptime-critical environments you can easily set up a high-availability cluster of 2 SMSEagle devices. This provides you with an extra layer of protection for any possible hardware failures.

The technical support you can trust

We provide professional technical support for the SMSEagle hardware. Our knowledgeable team is equipped with the expertise to solve your problems efficiently; 42% tickets is resolved after one message. With fast service and professional support, we are gaining the trust of new customers every day; that is why they rate us 5/5 in Google.

Customize SMS texts

Customize the content of your alarm text using string manipulation or TextBuilder with special keywords. Automate SMS text delivery using schedules or triggers.

Ring Calls & Text-to-speech (voice) calls

The voice feature (optional) offers Wake-Up Calls for urgent ring-only alerts. It offers Text-To-Speech Automated Calls to convert text messages into voice calls. This feature is ideal for delivering urgent messages such as alerts, emergency notifications, or other time-sensitive information.

Frequently asked questions

Question: What do I need to get started?

1. The SMSEagle Niagara driver: You need to purchase the driver.

2. SMSEagle SMS gateway hardware device: You need to purchase a SMS gateway hardware device that meets your requirements (single- dual- or eight-modem).

3. SIM card: You need a SIM card from a mobile network provider that supports SMS messaging. The SIM card should be inserted into the hardware SMS gateway device to enable it to send and receive text messages.

4. Voice calls (optional): If you want to use the calls feature, you will need to purchase an additional voice add-on for the SMSEagle device.

Question: What is the license structure for this driver?

One driver purchase can be used for multiple Host-ID within the same owner. There are no other limits.

Question: Will it work in virtual installations?

Yes. The driver uses an IP address (TCP/IP protocol) to communicate SMSEagle hardware. Therefore it can be used in virtualized environments.

Question: Are SMSEagle devices compatible with all carriers?

SMSEagle devices are used in more than 90 countries worldwide. Thanks to full waveband coverage of our radio-modules and conformity with worldwide 2G/3G/4G/5G standards, our devices can work in almost every corner of the world. The devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module).

Requirements

The driver requires SMSEagle hardware SMS gateway device. The driver is compatible with all SMSEagle device models (single modem, dual modem, eight modem). If you want to use the calls (optional) feature you need to purchase a voice add-on for your SMSEagle device.