Did you know that your internet is out of date?
Your browser is out of date, and may not be compatible with our website.
Just click on the icons to download a compatible browser.
By closing this window you acknowledge that your experience on this website may be degraded.
Open Automation Solutions
Legal Terms
The agreements and documents set out in this site when referenced in specific print or electronic documents identified as a “order form”, “proposal”, “agreement” or similar name (the “Order Form”) form the basis of your contractual relationship with Tridium.
PART A: SALES TERMS
Commercial Terms
The Order Form is the document used to contract for the specific software, software-as-a-service (“SaaS”), hardware, services and/or other offerings listed in the Order Form (the “Offering”). It defines the parties, the commercial terms (including product and/or services descriptions and statements of work) and sets out the overall agreement structure and applicable terms.
Example for reference. The actual order form will be customized to the Offering.
Order forms may reference and attach statements of work (SOWs) that set out the details of the services to be provided.
General Terms
The following terms and conditions are the general terms and conditions that apply to all Offerings regardless of the applicable Offering type or Product Terms.
General Terms and Conditions (GTCs)
This document sets out the general terms and conditions which apply to the Offering, including, but not limited to, terms which govern confidentiality, choice of law, applicable jurisdiction and which provide the parties’ general rights and obligations.
Data Processing Terms
Sets out the terms and conditions that apply to Tridium's processing of personal data on your behalf.
EU Standard Contractual Clauses
Copy of the EU Standard Contractual Clauses.
Offering Terms
The following terms and conditions supplement the GTCs, and apply to the extent that the Offering contracted for in the Order Form include the type of offering listed.
Professional Services Terms
These govern the provision of professional services.
SaaS Terms
These govern your use and our provision of Software-as-a Service (SaaS) Offerings.
Software Terms
These are the terms and conditions that govern your use of licensed software.
Product Terms
These are the terms and conditions that govern your use of hardware, product or other tangible materials.
Growth Partner Program Terms
These terms govern your participation in Tridium's Growth Partner Program. Tridium Resellers are automatically enrolled in the Growth Partner Program unless the Reseller opts out of participation.
PART B: BETA, TRIAL & EVALUATION AGREEMENTS
The following terms and conditions are for use in relation to the evaluation of an Offering and apply if the Offering contracted for in the Order Form references these terms. Where evaluations reference the Part A: Sales Terms the sales terms apply to the evaulation and these terms do not apply.
Evaluation Agreement - These govern your evaluation or trial of an Offering.
Early Adopter Program Terms - These govern your participation in the Early Adopter Program.
PART C: ADDITIONAL INFORMATION
Agreement Archive
Past versions of the documents on this site and the dates each version was in force may be found here.
Tridium Subprocessors
The list of current sub-processors of personal data for certain Tridium Offerings can be found here - List of Tridium Subprocessors
Data Processing Attachments
PART D: SECURITY PRACTICES
Agreement
These security practices describe the technical and organizational security measures designed to protect and secure SaaS offerings.
